Shipping policy

 

Thank you for considering Lauvage for your clothing purchases. We are dedicated to providing you with a seamless shopping experience, which includes transparent and informative shipping procedures. Please review our Shipping Policy below for detailed information on our shipping methods, processing times, and related guidelines.

1. Order Processing: Upon successful placement of an order, our team will work diligently to process and prepare your items for shipment. Order processing typically takes 1-3 business days, excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly extended.

2. Shipping Methods: We offer various shipping options to accommodate your preferences and needs. The available shipping methods include:

• Standard Shipping: Estimated delivery within 5-10 business days.
• Expedited Shipping: Estimated delivery within 2-5 business days. Please note that shipping times are approximate and can vary depending on your location and external factors such as weather conditions and carrier delays.

3. Shipping Rates: Shipping rates are calculated based on the selected shipping method, destination, and the total weight of your order. You will have the opportunity to review shipping costs before finalizing your purchase during the checkout process.

4. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track the status of your package. Please allow up to 48 hours for the tracking information to be updated by the carrier.

5. International Shipping: Lauvage offers international shipping to various countries. International shipping times may vary significantly due to customs clearance and local postal processes. Please note that customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country's customs authorities.

6. Address Accuracy: To ensure successful delivery, please provide accurate and complete shipping information during checkout. Lauvage will not be held responsible for delays or non-delivery due to incorrect or incomplete addresses.

7. Delays and Issues: While we strive to provide accurate estimated delivery times, unforeseen circumstances such as weather events, customs processing, and carrier delays can affect delivery schedules. Lauvage will not be held responsible for such delays that are beyond our control.

8. Order Changes and Cancellations: Once an order is placed, changes or cancellations cannot be guaranteed, especially during the processing phase. If you need to make changes to your order, please contact our Customer Support team as soon as possible, and we will do our best to assist you.

9. Contact Us: If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our Customer Support team at Contact@lauvage.com. We're here to provide you with the information you need to ensure a smooth shopping experience.

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to abide by our Shipping Policy.

Thank you for choosing Lauvage. We look forward to delivering stylish and high-quality clothing items to your doorstep.